DATATEC SYSTEMS INC

DATATEC SYSTEMS INC

Previous company name
GLASGAL COMMUNICATIONS INC
Name change date
1/23/1996
Company Overview
Datatec Systems Inc. provides technology deployment services and license software tools for the delivery of complex information technology. The company was incorporated in 1975. It has its headquarters located in Fairfield, New Jersey in the United States.
The company acquired Millennium Care Inc. in May 2003. Millennium Care provides deployment services and licensing software tools for technology providers.
Datatec Systems offers its products to Fortune 2000 companies and other large system manufacturers, system integrators, independent software vendors and telecommunication carriers in the United States and Canada. It provides branded solutions, such as network device, deployment software for staging, configuring, integrating and installing new communication devices like routers and switches. It has computing device deployment software for configuring, integrating and installing new computing devices including servers, workstations and laptops.
Business Summary
Datatec Systems, Inc. and its subsidiaries are in the business of providing technology services and licensing software tools designed to accelerate the delivery and management of information technology (IT) solutions for technology providers, primarily large original equipment manufacturers (OEMs), systems integrators, independent software vendors, telecommunications carriers and service providers (technology providers), as well as to a number of Fortune 2000 customers in the United States and Canada. In May 2003, the Company acquired Millennium Care Inc., a provider of help desk outsourcing and related technologies, and is focused on support of highly distributed and complex technical environments.
Description and history
Datatec Systems, Inc. and its subsidiaries are in the business of providing technology services and licensing software tools designed to accelerate the delivery and management of information technology (IT) solutions for technology providers, primarily large original equipment manufacturers (OEMs), systems integrators, independent software vendors, telecommunications carriers and service providers (technology providers), as well as to a number of Fortune 2000 customers in the United States and Canada.

In May 2003, the Company acquired Millennium Care Inc., a provider of help desk outsourcing and related technologies that is focused on support of highly distributed and complex technical environments. Millennium Care was sold by the Company in June 2004.

The Company’s services include configuration, which is the process of customizing internetworking devices such as routers and switches and computing devices such as servers and workstations; integration or the process of integrating these hardware devices, as well as integrating operational and application software on a network; installation, the physical process of installing technology on networks, and service chain management, which includes enabling product or service providers to jointly manage the customer support relationship between themselves and all vendors supplying technology or services. Also, it licenses the software tools through its Global Integration Services division to organizations with their own installation forces. Datatec has created branded solutions targeted towards specific market needs such as Network Device Deployment, Computing Device Deployment, Technology Refresh & Migration, Site Readiness & Infrastructure and Consolidated Support Center.

Network Device Deployment

Network Device Deployment (NDD) is the software-enabled process for staging, configuring, integrating and installing new communication devices such as routers and switches. Clients can elect to outsource one or all of the above functions. They can also choose to carry out the first three processes within their own manufacturing, staging or integration facilities using Datatec’s IW2000.

Computing Device Deployment

Computing Device Deployment (CDD) is the software-enabled process for staging, configuring, integrating and installing new computing devices, such as servers, workstations and laptops. Clients ship products to one of its configuration centers for processing.

Technology Refresh & Migration

Technology Refresh & Migration (TRM) projects apply Datatec’s methodology and configuration automation tools to decrease the time and complexity of upgrading a client’s existing IT infrastructure and equipment onsite. Typical TRM projects may include Migration to a new desktop operating system, migration to a new server operating system, rollout of a new or upgraded application suite, introduction of Internet services and upgrade of the network infrastructure.

Site Readiness & Infrastructure

Site Readiness & Infrastructure (SRI) is a technology migration or upgrade within an organization often requires an overhaul of a company’s physical infrastructure before the start of the migration or upgrade. Infrastructure improvement could include data communications cabling, telecommunications cabling, power cabling and physical/structural pathway modification.

Consolidated Support Center

Consolidated Support Center is the software-enabled process for allowing the customer and all related vendors to utilize the Company as a single point of contact (SPOC) for all service related requests. This could include one or all of the services such as deployment support, Level 0 and Level 1 technical support (classic help desk services) or on complete service chain management.

Business Line
Provides technology deployment services and license software tools for the delivery of complex information technology
Subsidiary

Advisor
DELOITTE & TOUCHE LLP
IPO date
5/3/1994
US SIC Code
7373
Company Address
1275, Alderman Drive

City province or state postal code
30005, ALPHARETTA, GA
Phone: +1 770 667 8488
Fax: +1 770 667 8288
Country address: UNITED STATES OF AMERICA
Website url: www.datatec.com