DOCUCORP INTERNATIONAL INC

DOCUCORP INTERNATIONAL INC

Previous company name
DOCUCORP INC
Name change date
2/15/1997
Company Overview
Docucorp International, Inc., with registered head office located in Dallas, Texas, markets a solution portfolio of information software, application service provider (ASP) hosting and professional services that enable companies to create, publish, manage and archive complex, high-volume, individualized information for optimizing business relationships. The company supports the entire information lifecycle, from the acquisition of the first raw data point to final delivery of information to the customer. It is also involved in providing dynamic solutions for acquiring, creating, managing, personalizing, presenting and marketing information of all kinds. The company targets customers in the insurance, utilities, financial services and healthcare sectors. Docucorp is a public company since 1998. The company has an installed base of more than 1,200 customers worldwide.
Business Summary
Docucorp International, Inc. (Docucorp) develops, markets and supports Customer Communication Management (CCM) solutions via a portfolio of proprietary information software, Application Service Provider (ASP) hosting and professional services that enable companies to create, publish, manage and archive individualized information. The Company supports the entire information lifecycle, from the acquisition of the first raw data point to final delivery of information to the customer. Docucorp is engaged in providing dynamic solutions for acquiring, creating, managing, personalizing, presenting and marketing information of all kinds. Servicing the entire CCM lifecycle, the Company’s offering supports a range of in-house and outsourced enterprise applications, including customer statements and billings, Electronic Bill Presentment and Payment (EBPP), insurance policy production, content management, correspondence automation, call center fulfillment and wealth management reporting.
Description and history
Docucorp International, Inc. (Docucorp) develops, markets and supports Customer Communication Management (CCM) solutions via a portfolio of proprietary information software, Application Service Provider (ASP) hosting and professional services that enable companies to create, publish, manage and archive individualized information. The Company supports the entire information lifecycle, from the acquisition of the first raw data point to final delivery of information to the customer. Docucorp is engaged in providing dynamic solutions for acquiring, creating, managing, personalizing, presenting and marketing information of all kinds. Servicing the entire CCM lifecycle, the Company’s offering supports a range of in-house and outsourced enterprise applications, including customer statements and billings, Electronic Bill Presentment and Payment (EBPP), insurance policy production, content management, correspondence automation, call center fulfillment, wealth management reporting and health care provider directories. Docucorp’s software solutions support hardware platforms, operating systems, printers and imaging systems.

The Company’s ASP hosting service allows customers to outsource their information management to its ASP centers, where Docucorp’s software and facilities are used to provide processing, print, mail, archival and Internet delivery of documents. The Company’s ASP offerings include customer statement and bill generation, EBPP, insurance policy production, health care provider directories, disaster recovery, and electronic document archival. Additionally, Docucorp provides professional services related to its software solutions. The Company’s professional services offerings include implementation, integration, training and consulting services. Docucorp International, Inc. operates in four markets: insurance, utilities, financial services and healthcare.

Insurance Solutions

Docucorp’s insurance solutions include insurance policy production, correspondence, Policy Xpress, Library Xpress, content management, image resource and electronic bill presentment & payment. Insurance policy production enables companies to create, publish, distribute and archive high volumes of personalized insurance policies, quotes, endorsements, cancellations and renewals. The correspondence allows insurance representatives to electronically access policies and other critical data to verify coverage, automate, and personalize subsequent document packages and correspondence. Policy Xpress provides insurance companies with a complete library of implemented Insurance Service Office (ISO) industry standard forms for the Property and Casualty (P&C) marketplace.

Library Xpress provides insurance companies with customized electronic libraries of ISO industry standard forms for the P&C marketplace. Content management provides insurance companies with a single, centralized repository for storing, accessing, annotating, printing and electronically routing all content, including customer data, electronic documents, video/audio clips and scanned copies of printed material. Image resource provides content management and workflow solution for the MGA market.

Financial Services Solutions

Docucorp’s financial services solutions include wealth management reporting, e-forms, financial statements, financial correspondence and content management. Wealth management reporting enables financial advisors and customers to electronically access client data from multiple accounts for review and analysis, while automating and personalizing subsequent consolidated customer reports and presentations. e-forms enables financial services companies to establish electronic workflows for form creation, form fill, routing and distribution for both internal and customer-facing forms. Financial statements enables financial services and retail finance companies to produce dynamic, personalized statements, which reflect customer preferences for content and format from numerous data sources for multi-channel distribution, including print, PDF, fax and e-mail. Financial correspondence enables financial services companies to access data electronically to automate personalized financial correspondence. Content management provides financial services companies with a single, centralized repository for storing, accessing, annotating, printing and electronically routing all content, including customer data, electronic documents, video/audio clips and scanned copies of printed material.

Utilities Solutions

The Company’s utilities solutions include bill print and electronic bill presentment & payment. Bill print allows utility companies to cross-market and consolidate billing statements for multiple services such as gas, electricity, cable television, security and the Internet. Electronic bill presentment & payment enables companies to give their customers the ability to view and pay their bills online.

Healthcare Solutions

Docucorp’s healthcare solutions include Web provider search systems, provider directories and enrollment kits. Web provider search systems hosts a Web site, from which healthcare plan members can search for provider information or create provider directories based on geographic proximity. Provider directories produces and distributes healthcare provider directories on demand. Enrollment kits creates customized post-enrollment healthcare kits that can include identification cards, introduction letters, benefit certification pages, group insurance policies, summary plan descriptions, benefit riders and tailored provider directories.

The Company’s software solutions are organized into the four primary categories: acquiring and creating information; Managing information; Personalizing information, and presenting and marketing information. It offers Docucreate Workstation, Docucreate SC (Kofax), Docucreate IC, and Transall for acquiring and creating information.

Docucorp’s offers Documanage Workstation and Documanage Server for managing information. The Company offers Documaker Workstation, Documaker Server, Documaker FP, Docuflex, PPS and iDocumaker for personalizing information. The Company offers Docupresentment, Electronic Bill Presentment & Payment, iEntry and iPPS for presenting and marketing information.

The Company competes with Exstream Software Inc., Document Sciences Corporation, Pitney Bowes Group 1 Software, Inc., Thunderhead, ISIS Papyrus Group, Whitehill Technologies Inc., Metavante, Mobius Management Systems, Inc., Xerox, XBS, DST Output and Regulus Group.

Business Line
Markets a solution portfolio of information software, application service provider (ASP) hosting and professional services that enable companies to create, publish, manage and archive complex, high-volume, individualized information for optimizing business relationships
Subsidiary

Advisor
GRANT THORNTON LLP
IPO date
1/1998
US SIC Code
7372
Company Address
suite 200
3000, internet blvd.
City province or state postal code
75034, FRISCO, TX
Phone: +1 972 377 1110
Fax: +1 972 377 1109
Country address: UNITED STATES OF AMERICA
Website url: www.skywiresoftware.com