MAI SYSTEMS CORP

MAI SYSTEMS CORP

Previous company name
MAI BASIC FOUR INC
Name change date
12/5/1990
Company Overview
MAI Systems Corp is a private company which provides property management software and services, primarily for the hospitality industry. It was founded in 1984 as MAI Basic Four, Inc. and has a registered head office located in Lake Forest, California.
MAI Systems Corp sells a wide range of computer equipment and related services to businesses throughout North America and Latin America. It specializes in mid-range, multi-user computer systems and their system software, other network products, and application software designed for several specific industries. These industries include transportation, wholesale distribution, manufacturing, healthcare, retail, and hospitality and gaming. MAI Systems Corp purchases and resells hardware platforms manufactured by others, marketing them under its proprietary “MAI” trademark or under a variety of vendor labels. MAI conducts its business through four independent operating units. The largest unit, MAI North America, markets OpenBASIC, a tool that allows software written in Business BASIC language to run on several different industry standard hardware platforms. MAI’s Computerized Lodging Systems Hospitality Group provides software systems for hotels, resorts, casinos, and other such businesses. MAI sells manufacturing software for the chemical, pharmaceutical, and food industries through its Sextant Corporation unit. Moreover, its fourth business unit, MAI Latin America, markets hardware, software, and support services throughout Central and South America.
Business Summary
MAI Systems Corporation (MAI) provides total information technology solutions to the hospitality, resort and destination industry. The solutions provided by MAI typically include applications software, computer hardware, peripherals, and wide and local area network design, implementation, installation and support. The hardware, peripherals and networking systems are generally third-party products, which the Company distributes. MAI provides onsite and offsite service and support to users of its solutions directly and through arrangements with third parties. Its activities are conducted principally in the United States, the United Kingdom, Malaysia, Hong Kong, Singapore and the People’s Republic of China. As of December 31, 2004, the Company’s products have been installed in over 4,100 properties, throughout 84 countries. In August 2006, MAI and its subsidiary Hotel Information Systems were acquired by SoftBrands, Inc.
Description and history
MAI Systems Corporation (MAI), incorporated on September 6, 1984, provides total information technology solutions to the hospitality, resort and destination industry. The solutions provided by MAI typically include applications software, computer hardware, peripherals and wide and local area network design, implementation, installation and support. The software applications are generally the Company’s software, or software that is licensed to MAI. The hardware, peripherals and networking systems are generally third-party products, which the Company distributes. MAI provides onsite and offsite service and support to users of its solutions directly and through arrangements with third parties. All of the Company’s products and services are also available through a limited number of distributors, independent value-added resellers, authorized service representatives and independent software vendors. Its activities are conducted principally in the United States, the United Kingdom, Malaysia, Hong Kong and Singapore. MAI also operates offices in the People’s Republic of China in Beijing and Shanghai. As of December 31, 2004, the Company’s products have been installed in over 4,100 properties, throughout 84 countries, and in properties with up to 5,000 rooms from limited service and business hotels to convention centers and five star luxury resorts or urban luxury hotels. In August 2006, MAI and its subsidiary Hotel Information Systems were acquired by SoftBrands, Inc.

MAI’s HIS epitome solutions, including its products (epitome for windows, formerly LodgingTouch; epitome for Unix, formerly CLS and epitome for i-series, formerly Paragon), as well as its Internet native suite of products written in java (epitome Enterprise) that became available for general release in 2005) enable hospitality enterprises centralize and streamline their operations. The Company’s Internet native corporate application suite is a component-based architecture. The epitome Enterprise suite includes software, services and integration for business intelligence, corporate information, channel reservation, channel management and property management systems. The products are deployable on multiple platforms using intelligent transport and messaging technology. MAI’s epitome Enterprise services include systems integration, consulting, project management, implementation, training, documentation, online help, long-term support, maintenance and specialized engineering.

The epitome Strategic Analysis Tools

The Company’s epitome multi-dimensional Business Intelligence (BI) provides a suite of multi-dimensional online analytical processing (MOLAP) tools for strategic analysis and planning for the entire enterprise. Not only can hoteliers analyze and report on data consolidated from multiple sources, they can perform complex modeling against industry standard key performance indicators, including revenue per available room and revenue per available customer. These tools include a relational data warehouse, subject-specific data marts, MOLAP tools and a library of standard analyses and reports. This combination results in a system that provides executives with just-in-time strategic intelligence to analyze operations.

The epitome Corporate Management Tools

The epitome Central Information Systems (CIS) provides essential information and management tools to centralize operations at a corporate headquarters. MAI’s HIS corporate tools consolidate information about each guest, such as identity, spending patterns, preferred accommodations, amenity requests, billing details, commission accumulations and more. Specialized functionality of the CIS includes centralized travel agency production statistics and transaction payments, more accurate and effective corporate accounts receivable invoicing and collections, and consistent guest spending patterns to better facilitate corporate affinity programs and more.

The epitome Reservation and Channel Management Tools

The epitome Central Reservation Systems (CRS) provides chains and management companies with the functionality required to process reservations and availability from a centralized location. CRS products have evolved to provide the same features and functions as reservation modules in property management systems. These products are suited for small and medium reservation call centers.

The Company’s epitome Channel Reservation and Channel Management Tools allow hoteliers the tools to manage their rates, availability and guests through all their channels of distribution. These tools also provide guests with the ability to search multiple (related) properties, to check availability of rooms and to maintain reservations for rooms, and allows the property the ability to use room allocation features already in the epitome Property Management Systems, to modify or customize its Web reservations screens.

The epitome Property Management Tools

The epitome Property Management Systems (PMS) provide a solution for the management of rates, availability and affinity programs for single and multi-property enterprises. These tools are specifically designed and optimized for comprehensive guest management, including modules for Web and central reservations, room and revenue management, and group and wholesaler management.

The epitome Integration and Data Exchange Tools

The HIS epitome Interfaces and Integrations provide multiple levels of data exchange and application integration, from simple send and receive interfaces to intelligent business application integration. The high-level of integration available between the HIS PMS, CRS, CIS and BI enables chains and management companies to deploy an enterprise solution with customizable functionality at each location. The HIS epitome Enterprise Solutions includes a library of over 400 device-type interfaces, including call accounting, energy management, in-room facsimile, in-room Internet, mini bar, point of sale, telephone management, video services and voice mail.

MAI also specializes in application-type integrations, which are typically more complex than device-type interfaces, requiring additional management and auditing of the data exchange. It often includes the exchange of guest and group information, availability, contractual room rates and more. Each product also adds complexity, as the platform, data and method of communication vary from product to product. It is very rare that any of these elements are similar to the platform, database and method of communication in the core business applications.

The Company’s integration solutions offer integration of the core business applications (PMS, CRS and CIS) with other disparate business applications (sales, catering and revenue management). They allow for standardized communication processes, configuration controls and audit trails. All communication and data exchange are actually handled through a central integration product, providing the Company’s core business applications and the third-party products with a common ground for data exchange and consolidation.

Founded as MAI Basic Four, Inc

Business Line
Provides property management software and services, primarily for the hospitality industry
Subsidiary

Advisor
BDO SEIDMAN
IPO date
6/1/2003
US SIC Code
7373
Company Address
26110, Enterprise Way

City province or state postal code
92630, LAKE FOREST, CA
Phone: +1 949 598 6000
Fax: +1 949 598 2391
Country address: UNITED STATES OF AMERICA
Website url: www.maisystems.com