PREMIERE GLOBAL SERVICES, INC.

PREMIERE GLOBAL SERVICES, INC.

Previous company name
PTEK HOLDINGS, INC.
Name change date
1/3/2005
Company Overview
Premiere Global Services, Inc. is a global provider of communication technologies-based solutions that automate, simplify and improve communication-centric business processes. Its solutions help businesses increase sales, improve productivity and efficiency and enhance customer loyalty and retention by empowering them with new ways to communicate with market to and service their constituents.
Its end-to-end suite of solutions, which is called the Premiere Global Communications Operating System (PGiCOS), delivers hundreds of industry-specific business applications. These applications, which the company delivers on-demand, are enabled by its communication technologies, including Web and audio conferencing, e-mail, short message services, fax, automated speech, mobile and other technologies.
PGiCOS applications are grouped within six solution sets: Conferencing, Desktop Fax, Document Delivery, Accounts Receivable Management, Notifications & Reminders and eMarketing. The company’s Conferencing and Collaboration business unit provides teleconferencing and Web-conferencing services, including operator-assisted and automated teleconferencing and Web-based document sharing tools. Through its Data Communications segment, the company automates critical communications and business process activities, such as confirmation of scheduled appointments or notification of past-due bills. It also moves companies away from paper-based document management systems, enabling electronic creation and distribution of invoices and other documents.
In 2006, more than 500,000 users from our 60,000 corporate accounts, including nearly 80% of the Fortune 500, used PGiCOS applications to automate, simplify and improve their business processes. Premiere Global Services is formerly known as PTEK Holdings.
Business Summary
Premiere Global Services, Inc. (PGi) is a global provider of conferencing and collaboration solutions. The Company offers a suite of business applications in its two solution sets, including audio and Web conferencing and collaboration and Webcasting services in its PGiMeet solutions, and digital fax, document delivery and notifications services in its PGiSend solutions. The Company’s solutions are scalable and customizable and can be integrated with other technologies, including a customer’s existing voice over Internet protocol (VoIP), infrastructure. The Company hosts its solutions on its secure, enterprise-class platforms that are located around the world in its server and network operations centers and in third-party co-location facilities. This integrated network of platforms, its PGi Communications Operating System, utilizes its software and a range of third-party applications. During the year ended December 31, 2009, it divested its PGiMarket e-mail marketing solutions.
Description and history
Premiere Global Services, Inc. (PGi), incorporated in 1991, is a global provider of conferencing and collaboration solutions. The Company offers a suite of business applications in its two solution sets, including audio and Web conferencing and collaboration and Webcasting services in its PGiMeet solutions, and digital fax, document delivery and notifications services in its PGiSend solutions. The Company’s solutions are scalable and customizable and can be integrated with other technologies, including a customer’s existing voice over Internet protocol (VoIP), infrastructure. The Company hosts its solutions on its secure, enterprise-class platforms that are located around the world in its server and network operations centers and in third-party co-location facilities. This integrated network of platforms, its PGi Communications Operating System, utilizes its software and a range of third-party applications. Its solutions are available online through its Website at www.pgi.com, as well as through mobile device applications and access or jump-off points embedded in third-party applications. The Company also offers open standards access to its technology, which enables its customers and technology partners to integrate its capabilities directly into their existing systems. During the year ended December 31, 2009, it divested its PGiMarket e-mail marketing solutions. In October 2010, EasyLink Services International Corporation acquired PGiSend and PGiNotify advanced messaging businesses from the Company.

PGiMeet

The Company’s PGiMeet solutions include a suite of traditional and VoIP-based audio and Web conferencing and collaboration services for all forms of real-time group meetings, from large events, such as investor calls and training sessions, to smaller meetings, such as sales planning calls and project team meetings. PGiMeet services include automated reservationless conferencing, global reservationless conferencing with approximately 90 local access points, operator-assisted event conferencing, Web collaboration and streaming Webcast events.

PGiConnect

The Company’s online developer community at www.PGiConnect.com allows developers, partners and customers to access PGi’s open-source, standards-based application program interfaces (APIs). It facilitates large scale integrations, account provisioning and new product development.

The Company competes with AT&T Inc., Verizon Communications, Inc., Global Crossing Limited, BT Group plc, West Corporation, ACT Teleconferencing, Inc., Westell Technologies, Inc., Arkadin, Inc., Cisco Systems, Inc., Microsoft Corp., IBM Corporation, Adobe Systems Incorporated, Oracle Corporation, Saba Software, Inc., Citrix Systems, Inc., Protus IP Solutions, EasyLink Services International Corporation, j2 Global Communications, Inc., West Corporation, Varolii Corporation, SoundBite Communications, Inc. and Adeptra Limited.

Formerly known as PTEK Holdings

Business Line
Provider of communication technologies-based solutions that automate, simplify and improve communication-centric business processes
Subsidiary
ACCUCAST, INC.
Advisor
ERNST & YOUNG LLP
IPO date
3/1996
US SIC Code
7371
Company Address
The Terminus Building, Suite 1000
3280, Peachtree Road NW
City province or state postal code
30305, ATLANTA, GA
Phone: +1 404 262 8400
Fax: +1 404 262 8540
Country address: UNITED STATES OF AMERICA
Website url: www.premiereglobal.com